My name is Norma Lauder, and I founded Helping Hands Recovery Specialists LLC because I have always believed that people deserve to be treated with dignity, especially when they have endured something as painful and disorienting as losing a home to foreclosure.
I have been working in the real estate industry since 2002, and I have held various roles that gave me a front-row seat to how confusing and impersonal the system can be for everyday homeowners who are already struggling. I also hold a degree in Accounting and Tax from a four-year university here in North Carolina, and that background has been invaluable in helping me understand the financial intricacies of surplus funds recovery.
I started this company because I saw a clear need for a service that combines professional expertise with genuine human compassion, and I wanted to build a team that would treat every client like family rather than just another case number.
We are a registered business with the North Carolina Secretary of State, and we maintain all necessary registrations with the appropriate organizations as required by law, so you can trust that we are legitimate and accountable.
Our team includes customer service personnel, a licensed attorney, claims processors, and researchers who all work together seamlessly on your behalf, and we collaborate closely with each county and its Clerk of Court to ensure that every filing is accurate and every deadline is met.
Our slogan, “Excellence or Nothing Less,” reflects the standard we hold ourselves to with every client, and I personally oversee every case that comes through our doors because I want to make sure each person receives the same level of attention and dedication I would want for my own family members.
We combine decades of real estate experience with genuine compassion and complete financial transparency to give you the best possible chance of recovering your surplus funds.
To become the most trusted and compassionate surplus fund recovery service for homeowners across all fifty states.
To find and recover surplus funds for former homeowners while treating every client with dignity and respect.
Honesty, transparency, compassion, and excellence guide everything we do for our clients every single day.
We treat every client with the same kindness and respect we would want for our own family members, because we understand that foreclosure is one of the most traumatic experiences a person can go through, and we would never want to add to that burden.
Unlike the counties that have no financial incentive to track you down and return your surplus funds, our goal is to actively find you and help you recover what is rightfully yours. We never ask for money up front or make promises we cannot keep, because we believe that honesty and integrity are the foundation of any trustworthy relationship.
Our team is here to be the comfortable ear you need, to listen without judgment, to guide you without confusion, and to fight for you without ever asking for anything in return unless we succeed.
1-844-519-5483
info@helpinghandsrecoveryspecialists.com